Your Zebra printers are essential to your business’ operations. At Mercom, we understand that keeping them up and running is crucial to reducing downtimes and lessening costly disruptions to workflow.
Zebra printers are known for their high functionality and reliability. However, like any IT hardware, they’re not totally infallible. Some of the most common issues include:
Our repair service is built around you. We offer flat rate repair pricing, or customized maintenance contracts with guaranteed turn around times.
Our Technicians have an average of more than ten years in the industry working on all types of IT hardware.
We keep your IT on!
We offer an industry leading warranty with average repair turnaround time of 5 to 7 days.
We keep your IT on and on time!
Fixing a Zebra printer isn’t always as easy as changing the battery or turning it off and turning it back on again. It’s important to have a Zebra repair expert come take a look at your printer when something goes awry. At Mercom, our repair experts are trained to understand your Zebra printer machine and know exactly what it takes to get it back to peak performance. Usually, we’re much faster, more efficient, and affordable than going through the original equipment manufacturer for repair or maintenance services (and we can help with other hardware, too!)
We service almost all Zebra printer models, including:
Reach out to us and let us know how we can help.
Zebra printers are generally very durable. However, like most IT hardware, they require maintenance and an occasional repair to function at their best. Keeping your Zebra printers in good working condition is better for your IT budget than purchasing new units, particularly if your printing needs haven’t changed substantially.
Here are some helpful maintenance tips you can keep up with in-house:
If you’re looking for printer and IT hardware maintenance and repair services, you have a partner in Mercom. Whether you operate a single business or have nationwide locations that use Zebra printers or scanners, Mercom has the capabilities to meet your needs affordably and for the long term. If you have multiple printers that need a repair or routine maintenance, we can take care of that! We work with a wide range of industries and some of the largest corporations in the country count on us for support on their Zebra printers.
Mercom can match you with one of our flexible services options tailored to your unique needs. Whether you prefer flat rate repair pricing or customized maintenance contracts, we back our services with guaranteed turnaround times and industry leading warranties.
If you need us in a pinch to repair your Zebra equipment, don’t hesitate to reach out – our average repair turnaround time is just 5 to 7 days! Contact us to learn more, or try us out for free today.
This sometimes happens when the queue to send files to the printer is too long. You should try canceling all of the jobs and switching the printer off and back on. The problem can also occur when one of the printer sensors, or the print head has gone bad. In these cases the printer will need to be repaired
If treated properly then Zebra printers offer excellent quality and will last a long time. Most do not have any regular maintenance schedule - just keep them protected from extreme temperatures, dust and water.
There are many causes for wi-fi issues. The first thing to check is the wi-fi itself; does the printer have a good signal. It’s a cliche, but turning the printer off and then back on will sometimes work. If neither of these options work then the printer may be defective and you may have to get it repaired
Printers can be repaired on-site, or sent to a depot for repair. On-site service offers the benefit that someone comes to you and you don’t have to send your printer away. The disadvantage though is that on-site service is typically much more expensive than depot repair. Also, higher end printers can be maintained much better in a depot environment where the Technicians have access to better tools and troubleshooting software.
Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.
Thank you for getting in touch!
We appreciate you contacting Mercom. One of our colleagues will get back in touch with you soon!
Have a great day!
phone: 281-491-8187
toll free: 800-637-2668
1005 West Park One
Sugar Land, Texas 77478