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Markets Mercom Serves

Mercom offers depot repair services on POS and Barcode equipment for retail, hospitality, warehousing and transportation and many other industries. 

From Process Control, Discrete Manufacturing and Warehousing customers, Mercom provides effective and sensible repair options for IT hardware. We repair and return critical systems fast!

Hardware Repair

Your IT is one of the most important assets your company has. Let us help you keep it running smoothly with our expertise and experience in all major manufacturer hardware, thousands of OEM parts on inventory at any given time, or component level repairs for when something goes wrong. Whatever your needs are we can customize a maintenance program to fit them best!

Asset Management

A growing trend for many companies is to outsource their IT hardware management to a third party depot repair company. The third party holds the inventory and ships out good hardware to replace broken equipment. The defective equipment is then returned to the vendor, repaired and then put back on the shelf for the next time. The vendor can also configure and prep equipment before it goes out to the store or end-user. They can remove many of the pressures associated with peak season problems.

Staging and Deployment

The state-of-the art logistics center at Sugar Land, TX is where our comprehensive staging and configuration operations reside. This location houses a large scale stage for refurbished equipment that reduces the need to set up each of these devices on site saving time and labor costs in addition to reducing errors related out-of -box failures when deploying new technology as part of an upgrade or relocation process.

Our expert logistics team performs large-scale staging, configuration and testing of refurbished and new equipment prior to installation. This reduces labor costs by up to 40% as well as hours on site disruption errors.

Certified Refurbished Equipment

Mercom Repair is a one-stop shop for everything your business needs to succeed. We offer new and Certified Refurbished handheld technology capable of helping companies work more efficiently, regardless if they are in trucking or retail management. From warehouse mobile computers to handheld devices on the sales floor, we'll make sure you have all that you need when technology has become an integral part of your company's success today!