New Maintenance Plans

January 19, 2013

Mercom Announces New Maintenance Plans For POS and Barcode Hardware


Today Mercom announces it is offering comprehensive, fixed fee service plans for a variety of POS, Barcode and Handheld devices.

The new service plans offer better protection and superior cost savings compared to the Bronze, Medallion or other extended warranty plans offered by manufacturers.


The benefits of Mercom’s new service plans include:


• 3, 5 and 7 day in-house (depot) programs available.

• Repairs cover all normal wear and tear including internal components, housing plastics and display screens.

• Return shipping by Ground, Second Day or Overnight service.

• Comprehensive management reporting

• Application loading available


Mercom’s new service plans apply to a wide range of out-of-warranty equipment including:


1. Barcode Scanners and Handheld Devices

2. Receipt and Thermal Printers

3. Touch screen Monitors and Touch Computers

4. POS Terminals


Equipment from manufacturers such as Motorola, Datalogic, Intermec, Zebra, NCR and others can be covered.


Unlike manufacturers’ extended warranty plans, Mercom can tailor specific plans to cover a variety of equipment from a range of different manufacturers with the customer’s specific needs in mind.


The plans offer a great way to maintain your equipment at a known, cost effective price.

Mercom is already in negotiation with two major customers to provide service plans on their handheld devices and POS terminals.

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