Barcode Scanner Repair Services

Mitigate downtime and productivity delays with Mercom's 5-7 day turnaround times on barcode scanner repairs.


Barcode Scanner Service and Repair

Mercom’s hardware repair services are designed to help maximize your organization’s efficiency by taking the stress of a broken barcode scanner off your plate completely, and return a perfectly working product back to you.


Our repair technicians have an average of more than ten years of experience servicing and repairing hardware and are trained to work with virtually all of the top scanner brands, including Zebra, Honeywell, Datalogic, Toshiba, NCR, Elo, Fujitsu, and Gilbarco. Our capacity to help is unmatched - we can repair up to 3,000 units per month.



barcode scanner scanning a list of upcs

The Mercom Way

Customized Repairs

Our repair service is built around you. We offer flat rate repair pricing, or customized maintenance contracts with guaranteed turn around times.

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Quality Repairs

Our Technicians have an average of more than ten years in the industry working on all types of IT hardware.

We keep your IT on!

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Repairs Delivered

We offer an industry leading warranty with average repair turnaround time of 5 to 7 days.

We keep your IT on and on time!

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Get in Touch

Reach out to us and let us know how we can help.

pos terminal and a barcode scanner

Benefits of Barcode Scanners for POS Systems

Barcode scanning technology is a game changer for many retail, hospitality, healthcare, transportation, manufacturing, and warehouse businesses. In retail, where barcode scanners are normally connected to POS systems the benefits are endless.


Barcode scanners are relatively easy to implement, and with Mercom, they’re easy to keep working. Barcode scanners can be connected by cable or wirelessly to POS systems. Wireless barcode scanners work by allowing customers or check out staff  to reach within the cart to scan larger items without having to lift them and position them in front of the POS system’s scanner.

 

Perhaps the most important benefit of barcode scanners as an addition to a POS system is that they eliminate virtually all human error, allowing 100% accuracy with pricing during check outs.  They save your customers time and make sure that your records are accurate and inventory can be quickly updated when your POS system registers that items have been sold. You don't want this equipment malfunctioning and causing problems within your business. With Mercom you can schedule annual maintenance and repairs for all of your barcode and POS equipment.


Expert Barcode Scanner Repair for Retail

Though POS systems and barcode scanners are generally very durable, like most IT hardware used in retail settings they’re subjected to heavy wear and tear. Wireless barcode scanners, in particular, can be  dropped by customers or staff in the scurry of checkout and can break, but the cost of buying a new scanner normally makes them worth repairing.


Keeping your IT hardware and barcode scanning equipment in good repair is almost always more cost effective than purchasing new units.


If you’re looking for IT hardware repair services tailored to you, look no further than Mercom. We offer a range of flexible services options and are happy to provide both flat rate repair pricing or customized maintenance contracts with guaranteed turnaround times, depending on your business’ unique needs.


At Mercom, we’re also proud to offer an industry leading warranty with average repair turnaround time of 5 to 7 days. Configuration and roll out services are also available, as well as continuous monitoring of your repairs via a unique asset tagging and tracking system. Contact us to learn more, or try us out for free!


barcode scanner repair services

Retail Barcode Scanner Repair FAQs

  • How long do barcode scanners last?

    New scanners normally come with a one to three year warranty. However, as long as they are not abused or damaged then they can certainly last many years. Note though that any physical or water damage to a scanner will most likely void any warranty on it.

  • How much does a barcode scanner cost?

    New scanners range in price from $200 to $1,000. The cheaper ones can certainly save money, especially if you deploy a lot of them, but the more expensive scanners are often made of better quality parts, and are more rugged, and last longer. Another option to consider is refurbished scanners; these can be very cost effective and often carry a good warranty.

  • What is the best scanner for retail applications?

    There are a wide range of scanner manufacturers and types. Normally your POS or Application software supplier will recommend one or more types that work with your system.

  • Which brand is best for barcode scanners?

    There are a wide range of manufacturers that offer scanners with different functions and in different price ranges. The dominant manufacturers though are Zebra, Honeywell and Datalogic. The scanners from these companies are typically at the higher price point, but these are established companies and offer excellent products.

  • Are barcode scanners worth repairing?

    The cheaper scanners (say, less than $300) are normally considered disposable, but the higher priced scanners can often be repaired from 30% to 50% of the cost of replacing it, and are normally well worth fixing.

Ready to Get Started?

Mercom has a repair portal! Our web-based application allows us to to communicate with our clients in a seamless and efficient manner. If you are interested in access, fill out the form and we will help you connect with this extremely beneficial tool.

Barcode Scanner Repair Services Page