Keep Your IT On.
Your premier third-party maintenance provider
Mercom provides
Third-party Maintenance and Support Services for IT Hardware
Industry Leader
We’ve been in the business for 25+ years, and have been a leader in the field ever since. We take pride in sharing the experience we’ve acquired.
Customer Focused
Did you know we have been working with some of our customers for more than 20 years!? Meeting and surpassing customer needs is our top priority.
Value Driven
We provide cost effective hardware services that support and add value to our customers core business.
Markets We Serve
Mercom repairs, refurbishes and provides logistics services for major retail and hospitality chains, equipment manufacturers, service providers, manufacturing and warehousing, and more!
Why people choose us
If we have a significant upgrade taking place in the field, or a large customer that requires special efforts, we will talk with Mercom and see what is possible in terms of assistance and timeframes.
Hardware Support Manager
Mobile Device Manufacturer
"Mercom provides a solid service that I’m really happy with. They always make the effort to carry out our repair work in a timely manner."
Store Support Director
Major Retail Chain
"The experience is seamless for our customers, as the items they receive back have been packaged and labeled correctly by Mercom to meet our high standards."
Project Manager
Nationwide Service Provider
