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Keep Your IT On.

Your premier third-party maintenance provider

Mercom provides

Third-party Maintenance and Support Services for IT Hardware


Hardware Repair

Comprehensive repairs on all types of IT hardware.


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Asset Management

Managed services and advance exchange for field hardware.


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Staging & Deployment

On time and on budget equipment deployment.


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Refurbished Equipment

Save money on your hardware with certified refurbished equipment.


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The numbers you need to know


25+

Years Experience

15k+

Repairs per Year

10k ft2

Repair Facility

50+

Manufacturers Supported

The numbers you need to know


25+

Years Experience

10k ft2

Repair Facility

15k+

Repairs per Year

50+

Manufacturers Supported

The numbers you need to know


25+

Years Experience

15k+

Repairs per Year

10k ft2

Repair Facility

50+

Manufacturers Supported

Industry Leader

We’ve been in the business for 25+ years, and have been a leader in the field ever since. We take pride in sharing the  experience we’ve acquired. 

Customer Focused

Did you know we have been working with some of our customers for more than 20 years!? Meeting and surpassing customer needs is our top priority.

Value Driven

We provide cost effective hardware services that support and add value to our customers core business.

Markets We Serve

Mercom repairs, refurbishes and provides logistics services for major retail and hospitality chains, equipment manufacturers, service providers, manufacturing and warehousing, and more!

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Retail

Mercom offers comprehensive depot repair and support to retail chains across the country.

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Hospitality

From nationwide chains to Pizza franchises, Mercom maintains and repairs a complete range of hospitality POS equipment.

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Service Providers

Mercom offers service providers with a depot repair option for their core equipment that Field Technicians cannot fix on-site.

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OEM

Original Equipment Manufacturers use Mercom as their repair vendor for scanners, printers, monitors and networking equipment.

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Manufacturing & Warehousing

Need support services for warehousing or manufacturing? We can help with IT services for all types of production hardware.

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Transportation

Mercom keeps fleets moving. We repair and support IT hardware for distribution companies throughout the country.

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 Healthcare

Our customers include hospitals and on-site service providers to the medical field. We keep their IT healthy!

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Insurance

We offer high volume, fast turnaround, depot repairs to insurance and extended warranty providers. 

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Retail

Mercom offers comprehensive depot repair and support to retail chains across the country.

READ MORE READ MORE

Hospitality

From nationwide chains to Pizza franchises, Mercom maintains and repairs a complete range of hospitality POS equipment.

READ MORE READ MORE

Service Providers

Mercom offers service providers with a depot repair option for their core equipment that Field Technicians cannot fix on-site.

READ MORE READ MORE

OEM

Original Equipment Manufacturers use Mercom as their repair vendor for scanners, printers, monitors and networking equipment.

READ MORE READ MORE

Manufacturing & Warehousing

Need support services for warehousing or manufacturing? We can help with IT services for all types of production hardware.

READ MORE READ MORE

Transportation

Mercom keeps fleets moving. We repair and support IT hardware for distribution companies throughout the country.

READ MORE READ MORE

 Healthcare

Our customers include hospitals and on-site service providers to the medical field. We keep their IT healthy!

READ MORE READ MORE

Insurance

We offer high volume, fast turnaround, depot repairs to insurance and extended warranty providers. 

READ MORE READ MORE

Why people choose us

If we have a significant upgrade taking place in the field, or a large customer that requires special efforts, we will talk with Mercom and see what is possible in terms of assistance and timeframes.

Hardware Support Manager

Mobile Device Manufacturer

"Mercom provides a solid service that I’m really happy with. They always make the effort to carry out our repair work in a timely manner."

Store Support Director

Major Retail Chain

"The experience is seamless for our customers, as the items they receive back have been packaged and labeled correctly by Mercom to meet our high standards."

Project Manager

Nationwide Service Provider

Our Clients

  • List of Mercom's Clients

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  • List of Mercom's clients

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  • List of Mercom's clients

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Our Clients

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